DenialDecoder
Methodology: how we check our guides
We are an independent Australian publisher of compliance checklists. This page describes how every guide is researched. No people, no personal details, just the process.
Primary sources we check
- The Insurance Contracts Act 1984 (Cth)
- The General Insurance Code of Practice
- AFCA's published complaint rules and approach documents
Check cadence
Quarterly re-check of the Act, the Code and AFCA's published rules, plus ad-hoc checks on relevant determinations.
What "verified" means here
Every process step is traced to a section of the Act, the Code or a dated AFCA publication, cited in the pack.
What we never claim
- We do not give legal, financial or other professional advice. Everything here is general information.
- We do not invent testimonials, reviews or statistics. Where we have none, we say so.
- The primary source always overrides this site. Check the official publication before acting.
This page last reviewed: 2026-10-04. Contact: fairformco@gmail.com